Disability, Service and War Widows


Our Pensions Officers are available to assist with submitting and updating your claims for Disability Pensions, War Widows Pensions, Service Pensions and other allowances provided by DVA. An appointment is preferred for all interviews and can be arranged by calling the sub Branch on (02) 6762 1244 during office hours, 9.00am to 3.00pm Tuesday, Wednesday or Thursday.

For your first interview, you will need to have available the following documents and information. You may wish to begin gathering these even before you contact us. They are:

• Proof of Identity (POI). The usual 100 points needed to open a bank account is satisfactory. (Not required if you already have a DVA number).

• DVA number if issued; White or Gold treatment card; Copies of any previous correspondence with DVA.

• Military service documentation. An official Record of Service (including date of enlistment, date of discharge and the dates of any operational service) will have been issued to you at some point; all military medical documentation associated with your injury/condition; all medical documentation associated with your injury/condition since discharge (if you are able to get them, Specialist reports can be very important to your case).

All our pensions and welfare staff are unpaid volunteers. They have all served in the Australian Defence Force or have a spouse who has served, and are trained under the Training & Information Program (TIP), which is funded by the federal Department of Veterans Affairs.

Injured in the ADF?

Payments are available to compensate veterans, current and former serving members of the Australian Defence Force for impairment and incapacity related to their Defence service. If you need help in obtaining benefits or services, or you are not sure of what you are eligible to receive, please contact this sub-branch for an appointment.

There are three main Acts that provide compensation coverage for current and former members of the ADF. They are:

• Veterans’ Entitlements Act 1986 (VEA)

• Safety, Rehabilitation and Compensation Act 1988 (SRCA)

• Military Rehabilitation and Compensation Act 2004 (MRCA)

For further information on the VEA, SRCA & MRCA, go the Department of Veterans’ Affairs website at

Useful Links

This website will provide you with further information about the Department of Veteran Affairs Here you will find a link to Centrelink for the latest Age Pension Payment Rates Here you will find a link to the Department of Veteran Affairs Pension Rates


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